Pipe bursts. Homeowner panics. Calls you. You're elbow-deep in a water heater. Jessica picks up, calms them down, and books the job. You never even knew the phone rang.
She knows the difference between a dripping faucet and a burst main. And she handles both.
Customer's panicking. Jessica picks up in 2 rings. Calm, professional, handles it.
"Did you shut off the main valve?" She gets the info you need. Where's the leak? How bad? Any water damage?
Flooding? She pings your phone right now. Leaky faucet? Goes on the calendar. You decide the rules.
"Emergency calls used to go to voicemail. Customer hangs up, calls the next guy. Now Jessica picks up, calms them down, books the job. She's like a dispatcher who never calls in sick."
Tell Jessica you've got a clogged drain or a leaky pipe. Try to tell she's not a real person.
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Every plumbing emergency is a high-dollar job. Every missed call is someone else's payday.
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