How an AI Receptionist Works with Jobber

Jobber does everything except answer your phone

If you're a Jobber user, you probably run a smaller operation. Maybe it's just you and one or two crew members. Maybe you've grown to 5-10 people. Either way, you picked Jobber because it keeps things organized without being overly complicated. Scheduling, quoting, invoicing, client communication -- it all lives in one app on your phone.

Jobber plans run $49 to $249 per month depending on your tier. Core, Connect, or Grow. You're paying for a system that manages your business. The problem is, that system doesn't fill itself. Every client in Jobber, every job on the schedule, every invoice that gets paid -- it all started with a phone call. And if that phone call goes to voicemail, the whole chain breaks.

Here's what typically happens for a Jobber user. You're on a job site. Maybe you're mowing a property, snaking a drain, or hanging drywall. Your phone buzzes in your pocket. You can't answer. By the time you check at lunch, you've got two missed calls and one voicemail that says "Hi, I need a quote for..." You call back at 1 PM. No answer. You try again at 3. Voicemail. By 5 PM, they've already booked someone else.

The worst part? The calls you miss don't show up in Jobber at all. There's no record. No client to follow up with. No quote to send. It's as if the lead never existed. An AI receptionist changes this by answering every call, capturing the lead info, and pushing it into Jobber where you can actually act on it.

How the integration works (step by step)

Call2Calendar connects to Jobber through Zapier, using Jobber's open API. This is not a native Jobber App Marketplace integration -- we want to be clear about that. It's an automation pipeline that reliably syncs call data into your Jobber account within minutes.

Here's exactly how it works.

Your business phone number stays the same. When you can't answer -- because you're on a job, on another call, or it's after hours -- the call forwards to Call2Calendar's AI receptionist, Jessica. The customer hears your company name and a professional greeting. They don't know they're talking to AI.

Jessica asks the right questions: What do you need done? Where's the property? When do you need it? She captures their name, phone, address, and a detailed description of the work. If you have availability on your calendar, she books the appointment right there on the call. No "someone will call you back." No follow-up text. The job is booked before the caller hangs up.

Within seconds of the call ending, Call2Calendar sends a structured data package to Zapier. This isn't a raw transcript that someone has to parse through. It's clean, organized data: client name, phone number, address, service requested, urgency, appointment time (if booked), and conversation notes.

Zapier takes that data and pushes it into Jobber. If the caller is new, it creates a new client record with their contact info and property address. If the caller matches an existing client (by phone number), it adds a new request to their record. If an appointment was booked, Zapier creates a new job on your Jobber schedule with all the details populated.

Next time you open Jobber -- whether that's on your phone between jobs or on your laptop at the end of the day -- the new client and job are there. Name, number, address, what they need, when they need it. You didn't chase a voicemail. You didn't play phone tag. You just open Jobber and the work is waiting.

What data flows into Jobber

Jobber's client and job structure is straightforward, which makes the integration clean. Here's what gets created.

New client record

• Client name -- First and last name as captured on the call
• Phone number -- Primary contact, used for matching existing clients
• Email -- If provided during the call
• Property address -- Service location for the job
• Notes -- Detailed description of what the customer needs, pulled from the AI conversation

New job or request

• Job title -- Service type (e.g., "Lawn Maintenance Quote," "Drain Cleaning," "Interior Painting Estimate")
• Scheduled date/time -- If Jessica booked an appointment during the call
• Job description -- Full details from the conversation, including property info, problem description, and any specifics the customer mentioned
• Tags -- Lead source tagged as "Call2Calendar" so you can track where jobs come from

Optional: Quote request

If the call was for a quote rather than immediate service, the automation can create a Jobber request instead of a scheduled job. This keeps your schedule clean while making sure the lead doesn't fall through the cracks. You can then follow up through Jobber's normal quote workflow -- sending estimates, getting approval, and converting to a job.

Real scenario: landscaping company in spring

Let's make this concrete. You run a 3-person landscaping crew. It's March. The phone starts ringing because everyone wants their spring cleanup done, new mulch laid, and that patio project they've been thinking about all winter.

You're at a property doing a mulch install when your phone rings. You can't answer -- your hands are dirty and you're in the middle of spreading 8 yards of hardwood mulch. The call rings five times and would normally go to voicemail. The caller -- a homeowner three streets over -- would hang up and Google "landscaper near me" and call the next result.

Instead, Jessica picks up. "Thanks for calling GreenScape Landscaping, this is Jessica. How can I help you today?"

The homeowner says they need a spring cleanup, mulch in all their beds, and they want to talk about building a stone patio in the backyard. Jessica captures everything -- 4-bedroom house, roughly 2,000 sq ft of beds, existing patio is cracked concrete they want replaced. She schedules an estimate visit for Thursday at 10 AM, which was open on your calendar.

Two minutes later, you open Jobber on your phone during a water break. New client: Sarah Mitchell. New job: Spring Cleanup + Mulch + Patio Estimate, Thursday 10 AM. Full notes on the property. You didn't miss a beat on the mulch install, and you just booked a job that could easily be $3,000-$8,000 when the patio gets added on.

Now multiply that across spring season. If you miss 3-5 calls a day and each one is a potential $500-$5,000 job, you're looking at thousands per week in lost revenue. All because your hands were full when the phone rang.

Technical details: Zapier and Jobber's API

Here's the under-the-hood view for anyone who wants to understand the technical side.

How the connection works

Call2Calendar sends call data via webhook to Zapier. Zapier uses Jobber's API integration (Jobber has an official Zapier integration that's well-maintained) to create clients, jobs, and requests. Jobber's Zapier integration supports creating new clients, new jobs, and new requests -- which covers the core use cases for incoming call data.

Why Jobber is easier to integrate than most

Jobber has one of the better API ecosystems among field service platforms aimed at smaller contractors. Their Zapier integration is official and actively maintained. Unlike some competitors that lock down their API behind enterprise tiers, Jobber's API access is available on their Connect and Grow plans, which most contractors already use. This makes the automation reliable and straightforward to set up.

What you need

• A Jobber account on the Connect ($129/mo) or Grow ($249/mo) plan (Core plan has limited integrations)
• A Zapier account (free tier works for up to 100 tasks/month; paid plans start at $19.99/mo)
• About 30 minutes on a setup call with the Call2Calendar team

We handle the Zapier configuration. You don't need to know what a webhook is or how to map data fields. We build the automation, test it with sample calls, and hand you a working system. If Jobber updates their API or something breaks, we fix it.

What this costs

Here's the full picture so there are no surprises.

• Call2Calendar: Starting at $299/month. Flat rate, no per-call charges. Your bill is the same in your busy season as it is in your slow months.
• Zapier: Free tier handles 100 tasks/month. Starter plan ($19.99/mo) handles 750 tasks. Most Jobber users who get 50-100 calls per month from Call2Calendar fall within the free or Starter tier.
• Jobber: You're already paying for this. No additional cost for the integration.

Total additional cost beyond your existing Jobber subscription: $299-$319/month. For context, a part-time receptionist answering phones 20 hours a week costs $1,200-$2,000/month after taxes. An answering service handling the same call volume runs $600-$1,500/month. And neither of those create the client and job records in Jobber for you -- someone still has to enter all that data manually.

Honest limitations

Here's what this integration can and can't do. No sugarcoating.

• Not a native Jobber App Marketplace integration. The connection runs through Zapier, not a native plugin you install from Jobber's marketplace. It works great, but it means there's a 1-3 minute delay between the call ending and the data appearing in Jobber. For most contractors, this is a non-issue. The record is there before you finish your current job.
• Jessica doesn't see your Jobber schedule in real time. She books appointments based on your available time slots (which we set up during onboarding based on your typical availability). She doesn't check Jobber's live schedule to see if you already have a job at 2 PM Thursday. If there's a conflict, you'll see both entries and can adjust one. Over time, we can tune her scheduling rules to minimize conflicts.
• Quote generation stays in Jobber. Jessica captures what the customer needs and creates the job record, but she doesn't generate a Jobber quote with line items and pricing. Your normal quoting process picks up from where she left off -- you already have the client info, property details, and scope of work. You just add the numbers.
• Jobber Core plan limitations. The Core plan ($49/mo) has restricted API access and Zapier functionality. The integration works best on Connect ($129/mo) or Grow ($249/mo).

These limitations are minor compared to the alternative, which is letting calls go to voicemail and losing the lead entirely. A slightly delayed record in Jobber is infinitely better than no record at all.

Getting started

If you're running a Jobber shop and missing calls, the fix is simple. Jobber manages your business, but it can't fill your schedule on its own. An AI receptionist feeds leads directly into Jobber so the calls you can't answer still become clients, jobs, and revenue.

Here's the setup process.

1. Book a demo. We'll show you how Jessica handles calls for your trade and walk through the Jobber integration step by step.
2. Onboarding (30 minutes). We configure Jessica for your business -- services, service area, availability, pricing ranges. We also set up the Zapier automation that connects to your Jobber account.
3. Test calls. We run sample calls and verify that clients and jobs appear correctly in Jobber with all the right fields filled in.
4. Go live. Forward your calls to Call2Calendar. Start capturing every lead. Most Jobber users are fully live within 48 hours.

You don't configure Zapier or touch any API settings. We handle the entire setup and test it before you go live.